Terms of service

Terms & Conditions

Last Updated: [Insert Date]

1. About Us

These Terms & Conditions govern the use of the AMO Mattress website and the purchase of products from us.

Throughout these Terms, "we", "our" and "us" refer to AMO Mattress.

If you have any questions, please contact us:

Email: info@amomattress.com

2. Acceptance of These Terms

By using our website or placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms, please do not use our website.

3. Products

We make every effort to ensure that all product descriptions, photographs, dimensions and specifications are accurate.

Please note:

Colours may appear differently depending on your screen or device.
Mattress dimensions may vary slightly due to manufacturing tolerances.
Comfort and firmness are subjective and may vary from person to person.

We reserve the right to update product descriptions or discontinue products without prior notice.

4. Pricing

All prices displayed on our website are in Pounds Sterling (£).

Prices may change without notice but will not affect orders that have already been accepted.

Unless otherwise stated, delivery charges are shown separately during checkout.

5. Orders

Placing an order does not constitute acceptance of that order.

Your order is accepted only when we send you an order confirmation email.

We reserve the right to refuse or cancel an order where:

Payment cannot be authorised.
A product is unavailable.
Pricing or product information is incorrect.
Fraudulent activity is suspected.

If we cancel your order after payment has been taken, you will receive a full refund.

6. Payment

Payment must be received before goods are dispatched.

We accept payment methods displayed during checkout.

7. Delivery

Estimated delivery times are provided as a guide only.

Although we will always aim to deliver within the estimated timeframe, delays occasionally occur due to circumstances outside our control.

Someone should be available to accept delivery where required.

Please inspect your goods upon delivery and notify us as soon as possible if there are any issues.

8. Ownership of Goods

Ownership of goods passes to you once payment has been received in full and the goods have been delivered.

9. Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms & Conditions.

Please refer to our Refund Policy for full details regarding returns, exchanges and refunds.

10. Faulty Goods

Nothing in these Terms affects your statutory rights.

If goods are faulty, not as described or not fit for purpose, please contact us and we will arrange an appropriate repair, replacement or refund in accordance with the Consumer Rights Act 2015.

11. Warranty

Where applicable, products may be supplied with a manufacturer's warranty.

Warranty terms vary by product and manufacturer.

The warranty does not cover:

Normal wear and tear.
Accidental damage.
Misuse.
Incorrect assembly or installation.
Damage caused by improper care or storage.

12. Website Content

All content on this website, including text, photographs, graphics, logos and branding, belongs to AMO Mattress or our licensors.

You may not reproduce, copy or distribute any content without our written permission.

13. Website Availability

We aim to keep our website available at all times but cannot guarantee uninterrupted access.

We may suspend or withdraw the website temporarily for maintenance or updates.

14. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights.

Subject to the above, our liability shall be limited to the value of the goods purchased.

We are not responsible for indirect or consequential losses arising from your use of our website or products.

15. Privacy

Your personal information is processed in accordance with our Privacy Policy.

16. Changes to These Terms

We may update these Terms from time to time.

Any changes will be published on this page and will take effect immediately upon publication.

17. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

AMO Mattress

Email: info@amomattress.com